"It's the family feeling between management and co-workers, the stability & we have a very fair work environment".
- Stephanie (8 years)

"It's the people that I work with."
- Lisa (5 years)

"Great benefits and incentives and reduced Hotel rates! All staff members and co-workers are generous and fun to work with. There are many opportunities to grow within the company."
- Luis (1 year)

If you are looking for an environment where you are appreciated, Hilton Reservations & Customer Care can deliver. As one of the world's largest hotel chains, we put our people first and are committed to hiring the best.

HRCC Tampa, Fl.
7920 Woodland Center Boulevard, Suite 1200
Tampa, FL 33614
Phone: 813-243-7575
Fax: 813-243-7542

CLICK TO VIEW MAP AND GET DIRECTIONS

Administrative Hours:
Monday - Friday, 8:30a.m. - 5:00 p.m.
Call Center Hours of Operation:
24 hours a day, 7 days a week

Welcome to HRCC Tampa! We are the most colorful HRCC reservation center dedicated to providing the best atmosphere for our employees and the best customer service to our customers.

Our Employees chose Hilton Reservations for these reasons:

• Excellent Training
• Many Non-Traditional Work Schedules
• Fabulous People
• Positive Work Environment
• Supportive Staff

The Tampa office is the proud home to a diverse team of talented individuals that interact with many of our valuable guests. The different work groups in the Tampa office include:

• Luxury Desk - this team handles reservation inquiries and processes requests for all of our upscale luxury properties.
• Portuguese Desk - this team assists our Portuguese speaking guests with reservations and inquiries.
• Redemption Desk - this team is responsible for assisting our valued HHonors Members with reservations and HHonors point redemptions.
• Reservation Sales - this team handles reservation inquiries for all of our family of brands (Hilton, Conrad, Doubletree, Embassy Suites, Homewood Suites, Hampton Inns & Hilton Garden Inns).
• Spanish Desk - this team assists our Spanish speaking guests with reservations and inquiries.
• UK Desk - this team is responsible for assisting our United Kingdom and Ireland guests with reservations and inquiries.